Last Updated: 02/20/2024 at 11:03 AM MST

We at Olympus Business Automations LLC are committed to protecting your privacy. This privacy policy applies to information and data collected from the applications, software, websites, APIs, products, and services including any associated mobile applications ("Mobile Apps"), (each a "Site", "Service", or "Mobile App" or collectively, the "Service(s)"), owned and collected by Olympus Business Automations LLC.

We periodically update these terms, and we will let you know when we do by posting a revised copy on our website located here.

https://www.hireolympus.com/policies

You agree to review this policy on a regular basis and always remain in compliance.

Changes to Our Privacy Policy

At Olympus Business Automations LLC, we are committed to ensuring that our privacy practices evolve alongside our Services and legal developments. Therefore, we periodically review and update this Privacy Policy as necessary to ensure it remains up-to-date, accurate, and in line with the latest legislation and best practices.

Whenever we make changes to this Privacy Policy, we will post the updated policy on this page so you can easily know what has changed. If the changes are significant, we will provide a more prominent notice. This could include sending you a notification by email or displaying an alert within our Services to make sure you're aware of the changes.

We understand that you may not regularly check updates to our Privacy Policy. That's why, for material changes, we will take additional steps to inform you about the changes and, where required, ask for your consent.

Even though we strive to keep you informed of any changes to this Privacy Policy, we also encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. By continuing to use our Services after changes have been made, you agree to the revised Privacy Policy.

For the sake of transparency and your convenience, we will keep prior versions of this Privacy Policy in an archive. This way, you can review them if you wish to understand the changes in our privacy practices over time. If you have any questions or concerns about our Privacy Policy or practices, please feel free to contact us at any time.

SMS/MMS and Email Policy

Your privacy is of utmost importance to us at Olympus Business Automations LLC. In line with this, we have developed this SMS/MMS and Email Marketing Policy which outlines how we collect, use, and handle your personal information in compliance with the Telephone Consumer Protection Act (TCPA) and any relevant anti-spam laws.

When you provide your phone number and/or email address to Olympus Business Automations LLC, you are consenting to receive marketing emails, prerecorded voice messages, auto-dialed calls, and/or automated promotional and personalized text messages (e.g., SMS and MMS). These communications will be sent by Olympus Business Automations LLC, and they will relate to our products or services.

Please note that providing this information and agreeing to receive these communications is not a condition for making any purchase from us. It is entirely voluntary, and you may opt out at any time. The frequency of these messages will depend on your activity with our Services.

For email marketing, you can unsubscribe at any time by clicking the 'Unsubscribe' link located at the bottom of any of our emails. Once you do this, you will no longer receive marketing emails from us.

For phone and SMS marketing, you can opt-out at any time by calling us at Olympus Business Automations LLC or by replying STOP to any of our messages. Once you do this, you will no longer receive phone and SMS marketing messages from us.

Msg & data rates may apply depending on your mobile carrier and plan. We recommend checking with your mobile carrier if you're unsure about what fees and charges might apply.

Your trust is important to us, and we are committed to protecting your privacy and personal information. If you have any questions or concerns about our SMS/MMS and Email Marketing Policy or practices, please feel free to contact us at any time.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

INFORMATION WE COLLECT ABOUT YOU

When you use our Services, we collect the following types of information.

INFORMATION YOU PROVIDE US ("PERSONAL INFORMATION")

ACCOUNT INFORMATION. Some information is required to create an account on Services, such as your

name, email address, password, company, and company details, phone number, role, employment, any survey questions on the use of Services

ADDITIONAL INFORMATION. To help improve your experience or enable certain features of the Services, you may choose to provide us with additional information, such as

a profile photo, biography, mailing address, country information, date of birth, gender, education, additional contact phone numbers such as your mobile telephone number, community or social media username, and messages on discussion boards or to your social contacts on the Services. You may also connect with friends on the Services or invite friends who have not yet joined by providing their email addresses, accessing social networking accounts, or using the contact list on your mobile device. We do not store your contact list and delete it after it is used for adding contacts as friends.

If you contact us or participate in a survey, contest, or promotion, we collect the information you submit such as your name, email address, contact information, and message.

INFORMATION FROM THIRD-PARTY SERVICES.

If you choose to connect your account on our Services to your account on another service, we may receive information from the other service. For example, if you connect to Facebook or Google, you may receive information like your name, profile picture, age range, language, email address, and friend list. You may also choose to grant us access to your personal information such as activity data or health data from other services. You can stop sharing the information from the other services with us by removing our access to each other services.

INFORMATION PROVIDED BY OTHER INDIVIDUALS. While using our Services, individuals may provide information about another individual, or an authorized user (such as an account administrator) creating an account on your behalf may provide information about You. When one individual provides us with information (including personal information) about another individual, we assume that the individual has permission and authority to do so and to consent on behalf of that individual to the collection and use of personal information as described in this Privacy Policy. Please contact us immediately if you become aware of an individual providing us with personal information about another individual without being authorized to do so, and we will act consistently with this Privacy Policy.

PAYMENT AND CARD INFORMATION. Some Olympus Business Automations LLC Services support payments and transactions with third parties. If you activate this feature, you must provide certain information for identification and verification, such as your name, billing address, credit, debit, or other card number, card expiration date, and CVV code. This information is used solely to check your financial qualifications and collect payment from you. We do store your payment information. We use a third-party service provider(s) or gateway(s) for payment card processing using your stored payment information. Note that third-party payment processors may retain this information in accordance with their own privacy policies and terms.

INFORMATION WE RECEIVE FROM YOUR USE OF OUR SERVICES

USAGE AND DEVICE INFORMATION. When you use our Services, we receive certain usage data ("Usage and Device Information"). This includes information about your interaction with the Services, for example, when you view or search content, install or open applications or software, create or log into your account, import data into your account, or integrate a third-party service into your account. We may also collect data about the devices and computer model and version, device identifier, and OS version you use to access our Services, including IP addresses, browser type, language, operating system, or mobile device information (including device and application identifiers), the referring web page, pages visited, location (depending on the permissions you have granted us), and cookie information.

We use Customer Data in an anonymized manner for machine learning that supports certain product features and functionality within the Services.

When you use the Service, we automatically collect log files. These log files contain information about a User’s IT system, a User’s IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times, and referring website addresses. We use this information to ensure the optimal operation of the Services and for security purposes. We may link log files to Personal Data such as name, email address, address, and phone number for these purposes. We are required under PCI DSS 3.2.1 to retain these records for security reasons for 1 year which may be available for immediate analysis and processing by a third party even if the information collected is not related to an online payment transaction. After the 1-year retention period, these log file records will be purged within 60 days.

HEALTH AND OTHER SPECIAL CATEGORIES OF PERSONAL DATA. To the extent that information we collect directly from you is health data or another special category of sensitive personal data subject to the European Union’s General Data Protection Regulation ("GDPR"), we ask for your explicit consent to process such sensitive personal data. We obtain this consent separately when you take actions leading to our obtaining the data, for example, when you activate the activity tracking features in any Mobile app or grant us access to your health or activity data from another service. You can use your account settings or contact us to withdraw your consent at any time, including by stopping the use of a feature, removing our access to a third-party service, requesting the deletion of your data, or closing your account.

However, if we are acting as a service provider (a "Data Processor") processing your personal information on behalf of a third party that has collected such data from you, and such third party is the party that has the right to determine the purposes for which it will process your personal information and the means it will use to process your personal information (the "Data Controller"), then such Data Controller has the legal obligation to ask for your explicit consent to process your sensitive personal data (including health data), and we are not responsible for obtaining such consent from you. In such a scenario, the Data Controller may have their own, separate policies regarding the use and disclosure of your personal information, including any sensitive personal data you provide to such Data Controller. In such a scenario, this Privacy Policy does not apply to, we cannot control the activities of, and we are not responsible for the activities of the applicable Data Controller generally; this Privacy Policy only applies to our processing of your personal information that we, as a Data Processor, have been asked to process on behalf of the Data applicable Data Controller. We encourage you to review such Data Controller’s privacy policy and/or contact the applicable Data Controller for more information about the policies that apply to their use and disclosure of your personal information, including any sensitive personal data.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes.

PROVIDE AND MAINTAIN THE SERVICES

We use the information we collect to deliver the Services to you and honor our Terms of Service for each Service or business contract with you. For example,

to administer, operate, maintain, and secure our Services; to monitor and analyze trends, usage, and activities in connection with our Services; for accounting, record keeping, backup, and administrative purposes; to customize and improve the content of our communications, websites, and social media accounts; to provide customer service and support; to communicate with you, including responding to your comments, questions, and requests regarding our Services; to process and complete transactions, and send you related information, including alerts and notifications about your service, purchase confirmations, and invoices; and to educate and train our workforce in data protection and customer support.

For the Services’ social features, we may use your information to help you find and connect with other users and to allow other users to find and connect with you. For example, your account contact information allows other users to add you as a friend. When another user has your email or mobile phone number in their contact list or in their friend network on a connected service, we may show that user that you are a user of the Services.

IMPROVE, PERSONALIZE, AND DEVELOP THE SERVICES

We use the information we collect to improve and personalize the Services and to develop new ones. For example, we use the information to troubleshoot and protect against errors; perform data analysis and testing; conduct research and surveys and develop new features and Services.

COMMUNICATE WITH YOU

We use your information when needed to send you Service notifications and respond to you when you contact us. We also use your information to promote new features or products that we think you would be interested in. You can control marketing communications and most Service notifications by using your notification preferences in account settings or via the "Unsubscribe" link in an email.

PROMOTE SAFETY AND SECURITY

We use the information we collect to promote the safety and security of the Services, our users, and other parties. For example, we may use the information.

to authenticate users; to facilitate secure payments; to respond to a legal request or claim, conduct audits, and enforce our terms and policies; to investigate and protect against fraud, malicious or unauthorized access, and other illegal activities; and to demonstrate and verify compliance with our internal policies and procedures, and applicable privacy and data security laws and regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), California's Confidentiality of Medical Information Act (CMIA), and General Data Protection Regulation (GDPR), and Payment Card Industry Data Security Standard (PCI DSS).

USE AND DISCLOSURE OF DE-IDENTIFIED INFORMATION

"De-identified" means that we have removed, or rendered unreadable through complex computational algorithms, your personally identifiable information, such as your name, address, or birthdate. We may use de-identified information that we have obtained from our Services for various purposes, including for example:

In accordance with regulatory requirements, we may de-identify, store, and use your information for internal quality control, validation, and research and development. This is important for Olympus Business Automations LLC to maintain high-quality Services. We may use de-identified information as permitted by law.

We use cookies and similar technologies for the purposes described above. For more information, please read our Cookie Policy.

For personal data subject to the GDPR, we rely on several legal bases to process the data. These include when you have given your consent, which you may withdraw at any time using your account settings and/or other tools or methods; when the processing is necessary to perform a contract with you, like the Terms of Service; and our legitimate business interests, such as in improving, personalizing, and developing the Services, marketing new features or products that may be of interest, and promoting safety and security as described above.

USE OF SERVICES BY OUR CUSTOMERS

Our customers use the Service to build webpages and forms that people can visit to learn more about their business. When customers use the Service, they may collect Personal Data such as first and last name, email address, physical address, phone number, or any other information. We do not control the content of these webpages, forms, and any processes or third parties they use, nor do we control the types of Personal Data that our customers may choose to collect or manage using the Service. That Personal Data is controlled by them and is used, disclosed, and protected by them according to their privacy policies. Olympus Business Automations LLC processes our customers' information as they direct and in accordance with our agreements with our customers, and we store it on our service provider's servers. Our agreements with our customers prohibit us from using that information, except as necessary to provide and improve the Service, as permitted by this Product Privacy Policy, and as required by law. We have no direct relationship with individuals who provide Personal Information to our customers unless otherwise stated in the customer's privacy policy. Our customers control and are responsible for correcting, deleting, or updating information they have collected from using the Service. We may work with our customers to help them provide notice to their visitors about their data collection, processing, and usage.

HOW WE SHARE YOUR INFORMATION

We do not share your personal information except when required by law

FOR LEGAL REASONS

We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms or threats to the security of the Services or the physical safety of any person. Please note: Our policy is to notify you of legal processes seeking access to your information, such as search warrants, court orders, or subpoenas unless we are prohibited by law from doing so. In cases where a court order specifies a non-disclosure period, we provide delayed notice after the expiration of the non-disclosure period. Exceptions to our notice policy include exigent or counterproductive circumstances, for example, when there is an emergency involving a danger of death or serious physical injury to a person. We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We may disclose such information publicly and to third parties, for example, in public reports about exercise and activity, to partners under agreement with us, or as part of the community benchmarking information we provide to users of our services. If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice for the transfer of any personal information to a new entity.

YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION

You can access and control your personal information via account settings and/or the tools we provide to you, regardless of where you live. If you live in the European Economic Area, United Kingdom, and Switzerland (the “Designated Countries”), you have a number of legal rights with respect to your information, as outlined below.

Accessing and Exporting Data. By logging into your account, you can access much of your personal information. Using your account settings or by contacting us, you can also request download information in a commonly used file format, including data about your activities, body, foods, and sleep.

Editing and Deleting Data. Your account settings and certain platform APIs let you change and delete your personal information and/or account data. For instance, you can edit or delete the profile data you provide and delete your account if you wish.

If you choose to delete your account, please note that while most of your information will be deleted within 14 days, it may take up to 90 days to delete all of your information, such as the data stored in our backup systems. This is due to the size and complexity of the systems we use to store data. We may also preserve data for legal reasons or to prevent harm, including as described in the How We Share Your Information section.

Objecting to Data Use. You can control the usage of your data via account settings or other application APIs or tools. For example, you can:

limit how your information is visible to other users of the Services; limit the notifications you receive from us; and revoke the access of third-party applications that you previously connected to your account.

If you live in a Designated Country, in certain circumstances, you can object to our processing of your information based on our legitimate interests, including as described in the How We Use Information section. You have a general right to object to the use of your information for direct marketing purposes. Please also review our Cookie Policy for your options to control how we and our partners use cookies and similar technologies for advertising.

Restricting or Limiting Data Use. In addition to the various controls that we offer, if you reside in a Designated Country, you can seek to restrict our processing of your data in certain circumstances. Please note that you can always delete your account at any time.

Onward Transfers of Data. If we intend to disclose your personal information to any third party that will have the right to process it, we will enter into a contract with that third party that provides that your personal information may be processed only for limited and specified purposes consistent with the consent you have provided to us, and that the third party must provide the same level of protection for your personal information that we are obligated to provide under this Privacy Policy while it is processing your personal information. In addition, we will notify you if that third party will have the right to determine the purposes for which it will process your personal information and the means it will use to process your personal information (rather than just providing requested assistance to us in support of our permitted uses of your personal information).

Changes to Privacy Policy. If we are using your personal information on the basis of your consent, and we change our Privacy Policy to permit any use or disclosure of your personal information that is materially different than the uses for which it was originally collected or subsequently authorized by you, we will obtain your consent before we make such further uses of your personal information.

Further Assistance. If you need further assistance regarding your rights, please contact our Data Protection Officer at [email protected] and we will consider your request in accordance with applicable laws. If you reside in a Designated Country and you are not satisfied with our response, you will have a prompt, no-cost way of asserting your claim by contacting our chosen independent dispute resolution body JAMS. If you reside in a Designated Country, you may have the right, under certain conditions, to invoke binding arbitration, and, alternatively, you also have a right to lodge a complaint with your local data protection authority or with the Irish Data Protection Commissioner, our lead supervisory authority, whose contact information is available here.

Retention of Your Information.

Olympus Business Automations LLC is committed to the responsible handling and protection of your personal information. This section of our privacy policy explains how and why we retain your personal data.

We retain your account information, such as your name, email address, and password, for as long as your account is active. This is because this information is necessary for the operation and management of your account. If you choose to delete your account, we will also delete this information in accordance with our data retention policies.

Certain features of our Services may require additional information from you. In these instances, we retain that data only for as long as it is needed to fulfill the specific function of the feature. Once the data is no longer needed for this purpose, it is securely deleted from our systems.

It's important to note that we maintain your account data until you use your account settings or tools to delete the data or your account. We do this because this data is crucial for us to provide you with our Services.

In addition, we retain information about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, and to prevent harm. These purposes are further outlined in the "How We Use Your Information" and "How We Share Your Information" sections of our Privacy Policy.

We understand the importance of protecting your privacy and strive to use your information minimally and only for the purposes described. If you have any questions or concerns about our data retention practices, please feel free to contact us.

Security of Your Information

At Olympus Business Automations LLC, the security of your personal information is of utmost importance to us. We have implemented a robust security framework to protect your data from unauthorized access, disclosure, alteration, and destruction.

We employ a combination of technical, administrative, and physical controls to maintain the confidentiality, integrity, and availability of your data. Our technical controls include, but are not limited to, using Transport Layer Security ("TLS") and Advanced Encryption Standard ("AES").

TLS is used to encrypt data during transmission, ensuring that the information you send to us via our Services remains private and secure. AES, on the other hand, is used to encrypt data at rest, i.e., when it is stored in our databases. This ensures that even if someone were to gain unauthorized access to our storage, they would not be able to read the encrypted data.

Our administrative controls involve strict internal policies and procedures designed to prevent unauthorized access to or misuse of your information. These include regular security audits, employee training, and a strong focus on data privacy throughout our organization.

Physical controls include secure facilities and strict access controls for any physical servers or data centers we use.

Despite our rigorous security measures, no method of transmitting or storing data is completely secure. In the event that you have a security-related concern, please do not hesitate to contact our Customer Support or our dedicated Security team immediately. We strive to promptly address any issues or concerns you may have regarding the security of your data.

Your trust in our ability to handle your data securely is paramount to us, and we are committed to maintaining and enhancing our security measures to ensure the ongoing protection of your information.

Product Specific Privacy Disclosures

Third Parties

We may provide links within our sites and services to the sites or services of third parties. We are not responsible for the collection, use, monitoring, storage, or sharing of any Personal Data by such third parties, and we encourage you to review those third parties' privacy notices and ask them questions about their privacy practices as they relate to you.

Conversations

If you choose to use the shared inbox feature of our Conversations functionality you understand that any User may have access to or visibility into the contents of this inbox.

iii. Data Practices and Service Data

We automatically collect metrics and information about how Users interact with and use the Services. We use this information to develop and improve the Services and the Consulting Services, and to inform our sales and marketing strategies. We may share or publish this service data with third parties in an aggregate and anonymous manner, but we will not include any Customer Data or identify Users.

If you access the Services via any mobile applications, we may also collect your device model and version, device identifier, and OS version. We may send you push notifications from time to time in order to update you about events or promotions. If you no longer wish to receive such communications, you may turn them off at the device level.

We use Customer Data in an anonymized manner for machine learning that supports certain product features and functionality within the Services.

When you use the Services, we automatically collect log files. These log files contain information about a User’s IT system, a User’s IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times, and referring website addresses. We use this information to ensure the optimal operation of the Services and for security purposes. We may link log files to Personal Data such as name, email address, address, and phone number for these purposes.

You can log in to our site using a Single Sign-on (SSO) service like your Google account. This service will authenticate your identity and provide you the option to share certain Personal Data with us such as your name.

Enrichment Data

When you add data records to the System, we populate certain fields with company-level Enrichment Data. You’ll recognize Enrichment Data in the System because it is flagged with a grey information icon (or highlighted in some other way), which on hover, identifies the property as being filled from Systems’ Insights database. These properties may include information such as company name, company location, and company address. This data is obtained from public and third-party sources. We do not use Customer Data to populate Enrichment Data.

iiv. Integrations with the Olympus Business Automations LLC Platform

You may choose to connect any number of applications or integrations, including our partner applications, with your Olympus Business Automations LLC account. Your use of these integrations is subject to the privacy terms made available by that integrator. For more information on our partners, please see the application directory of Olympus Business Automations LLC in the logged-in section of the website. For any custom integrations added via API please see the website and policies of the API provider for more information.

iiiv. Email Template Tools

In addition to the Inbox Integration described above, if you opt to use our template-building tools, the Services will scan the content of your sent emails to identify possible templates for use by Users of your Olympus Business Automations LLC account.

Call Transcription

The ‘Call Transcription’ feature allows you to transcribe calls that you record. We use Google Cloud Platform’s Cloud and Amazon Web Services Speech-to-Text API and Google Cloud Storage to provide Call Transcription, which requires us to share call data with Google for use, analysis, and storage by Google. In order to use the Call Transcription, feature you must consent to Google’s use of your call data via an in-app modal. If you do not consent, we are unable to provide the Call Transcription service to you. You are responsible for compliance with all call recording laws and obtaining any required consent from callers.

Tracking Integrations Ad Network Pixel and Tags

The Services will receive the selected ad network (for all Ad Networks) pixel/tag identification as part of connecting your account to that network. The Services will automatically place this pixel/tag on the user’s website pages where the Olympus Business Automations LLC tracking code is present. This pixel/tag sends and tracks information about your website visitors back to the network, enabling conversion tracking and website audience creation.

Google User Data

The Services allow for connection of your email account to provide you with full email functionality. Olympus Business Automations LLC will only access your Google User Data after you have provided Olympus Business Automations LLC permission to do so with Google. Once permission is granted you will have enabled email management functionality and integration with your contacts in Olympus Business Automations LLC. Olympus Business Automations LLC will store your OAuth credentials created when granting Olympus Business Automations LLC access to your Google account and will not share or store emails from this API. The Services use, transfer and processing of all information received from Google fully comply with the Google API Services User Data Policy including the Limited Use requirements.

California Privacy Rights

This section applies only to California consumers. It describes how we collect, use, and share California consumers' Personal Information in our role as a business, and the rights applicable to such residents. If you are unable to access this Privacy Policy due to a disability or any physical or mental impairment, please contact us and we will arrange to supply you with the information you need in an alternative format that you can access.

For purposes of this section "Personal Information" has the meaning given in the California Consumer Privacy Act (“CCPA”).

How We Collect, Use, and Share Your Personal Information

We have collected the following statutory categories of Personal Information in the past twelve (12) months:

Identifiers, such as name, e-mail address, mailing address, and phone number. We collect this information directly from you or from third-party sources. Commercial information, such as subscription records. We collect this information directly from you. Internet or network information, such as browsing and search history. We collect this information directly from your device. Geolocation data, such as IP address. We collect this information from your device. Financial information, such as Payment Information or financial account numbers in the process of providing you with a subscription. We collect this information from you. Inferences. Other personal information, in instances when you interact with us online, by phone, or mail in the context of receiving help through our help desks or other support channels; participation in customer surveys or contests; or in providing the Services. The business and commercial purposes for which we collect this information are described in Section "HOW WE USE YOUR INFORMATION" of this Privacy Policy. More information on the third parties and instances where we "disclose" this information for business purposes are described in this Privacy Policy.

Your California Rights

You have certain rights regarding the Personal Information we collect or maintain about you. Please note these rights are not absolute, and there may be cases when we decline your request as permitted by law.

The right of access means that you have the right to request that we disclose what Personal Information we have collected, used, and disclosed about you in the past 12 months.

The right of deletion means that you have the right to request that we delete Personal Information collected or maintained by us, subject to certain exceptions.

The right to non-discrimination means that you will not receive any discriminatory treatment when you exercise one of your privacy rights.

We do not sell Personal Information to third parties (pursuant to California Civil Code §§ 1798.100–1798.199, also known as the California Consumer Privacy Act of 2018).

How to Exercise Your California Rights

You can exercise your rights yourself or you can alternatively designate an authorized agent to exercise these rights on your behalf. Please note that to protect your Personal Information, we will verify your identity by a method appropriate to the type of request you are making. We may also request that your authorized agent have written permission from you to make requests on your behalf, and we may also need to verify your authorized agent's identity to protect your Personal Information.

International Data Transfers.

Olympus Business Automations LLC is a U.S.-based company that offers our Services to U.S. and international customers. As a result, information that we collect, including personal information, may be transferred to our data centers or service providers in the U.S. By providing your personal information to us, you are consenting to the transfer of your personal information to the U.S. and to our (and our services providers’) use and disclosure of your personal information in accordance with this Privacy Policy.

We rely on multiple legal bases to lawfully transfer personal data around the world which could include EU-approved Standard Contractual Clauses (SCC), Privacy Shield, or other similar laws, clauses, or certifications. Olympus Business Automations LLC} complies with the GDPR principles regarding the collection, use, sharing, and retention of personal information as described in our Policies

https://help.olympuscrm.com/policies

or Privacy Shield certifications (which company may seek once a successor to the now invalidated EU-US Privacy Shield is introduced), and we follow internal procedures for verifying that our commitments under this Privacy Policy have been implemented. It's likely that compliance with this obligation, under a successor to the EU-US Privacy Shield, can be investigated and enforced by the U.S. Federal Trade Commission. Learn more about Privacy Shield here.

If you have a complaint about our GDPR compliance, please contact us. You can also refer a complaint to our chosen independent dispute resolution body JAMS, and in certain circumstances, lodge a complaint with the supervisory authority in your country of residence in the EU. Cookies and similar Technologies | We may use “cookies” and similar technologies (such as web beacons and JavaScript) to help deliver our Services, analyze trends, administer the website, track users’ movements around the website, marketing, targeting, advertising, audience building, re-marketing, and to gather demographic information about our user base as a whole. This technology may involve placing small files/code on your device or browser that serve a number of purposes, such as remembering your preferences and offering you a more personalized user experience. Read our Cookie Policy to learn more. We do not control our customers' use of these tools and technologies, nor do we control the information they collect or how they use it.

Marketing Analytics and Communications

At Olympus Business Automations LLC, we have established partnerships with third-party companies to aid us in our marketing analytics and communications efforts. These collaborations are crucial in enhancing our understanding of how users interact with our Services, and in facilitating effective communication about our Services and features.

These partners assist us in measuring the performance of our communications, thereby enabling us to continuously improve and refine our messaging to better meet your needs. This process often involves the collection and analysis of various metrics, such as open rates, click-through rates, and conversion rates.

To accomplish these tasks, our partners may use cookies and similar technologies. These technologies collect information about your interactions with our Services, as well as with other websites and applications. This data is then analyzed to provide insights into user behavior and preferences, which in turn inform our marketing strategies and communications.

It's important to note that the information collected through these technologies is used strictly for the purposes outlined above. We do not allow our partners to use the collected information for their own independent marketing or advertising purposes.

We understand that your privacy is important, and we want to ensure you have control over how your information is used. For more detailed information on how we use and share your information, please refer to the 'How We Use Your Information' and 'How We Share Your Information' sections of this Privacy Policy.

Additionally, we encourage you to read our Cookie Policy, which provides a comprehensive overview of how we use cookies and similar technologies, as well as the choices available to you regarding these technologies. By continuing to use our Services, you consent to our use of these technologies as described in our Cookie Policy.

We remain committed to maintaining your trust, and we will continue to implement robust privacy practices to protect your personal information. If you have any questions or concerns about this section of our Privacy Policy, please feel free to contact us.

Advertising

Olympus Business Automations LLC collaborates with third-party ad networks to manage and display advertising on our website, as well as on other platforms. This partnership is part of our commitment to offer you a personalized browsing experience, including ads that are relevant to your interests.

Our ad network partner employs technologies such as cookies and Web beacons to gather information about your activities across various websites. This data collection allows us to understand your preferences and interests better, thereby enabling us to provide you with targeted advertisements tailored to your liking.

The collected information includes but is not limited to, the pages you visit, the time spent on those pages, the links you click on, and the searches you make. This information helps us make the ads more relevant to you, enhancing your overall experience with our services.

However, we understand and respect that not all users may appreciate this level of personalization. If you prefer not to have your information used for the purpose of serving your targeted ads, you have the option to opt out.

Please note that opting out of targeted ads does not mean you will no longer see advertisements when using our Services or other websites. Instead, the ads that you see will be generic and not based on your specific interests. This means you may see ads that are less relevant to you.

At Olympus Business Automations LLC, we value your privacy and strive to provide you with clear choices about the information you share. We are committed to transparency in our practices and encourage you to read our full Privacy Policy to understand how we collect, use, and protect your information.

Links to Other Websites

In our effort to provide a comprehensive and beneficial service, Olympus Business Automations LLC's Services may include links to other websites or services that are not owned or controlled by us. These can include, but are not limited to, links to the websites of our sponsors, partners, or third-party service providers.

Please note that this Privacy Policy applies solely to information collected by Olympus Business Automations LLC through our Services. We do not have control over these third-party websites, nor do we have access to any information you might provide while visiting those sites. Consequently, your use of third-party websites and features, including your provision of information to such sites, is governed by their respective privacy policies and terms of service.

We strongly encourage you to be aware when leaving our Services and to read the privacy policies of each website that collects personal information. Understanding how your data will be handled by these third parties is essential to maintaining control of your personal information online.

Olympus Business Automations LLC cannot assume responsibility or liability for the privacy or business practices of any third-party websites linked to our Services. We do not endorse or vouch for the security measures employed by these third-party sites. As such, your use of third-party websites linked to our Services is at your own risk.

Our aim is to create a safe and reliable environment for our users. Should you have any concerns about an external link found within our Services, please do not hesitate to contact us. Your feedback helps us maintain the integrity of our Services and ensures the best possible experience for all users.

Policies Towards Children

Olympus Business Automations LLC is committed to protecting the privacy of young people using our Services. Our Services are primarily intended for use by adults. We do not knowingly solicit or collect personal information from children under the age of 16.

If you are under the age of 16, it's important to get consent from your parent or guardian before you use or access our Services. This includes providing us with any personal information. We encourage parents and guardians to monitor their children's internet usage to ensure they can safely navigate online and understand the importance of protecting their personal information.

In the event that we discover that a child under 16 has provided us with personal information without parental or guardian consent, we will take steps to remove such information from our systems promptly. This follows various laws and regulations regarding the protection of children's online privacy.

If a parent or guardian becomes aware that their child has provided us with personal information without their consent, we urge them to contact us immediately. Upon receiving the notification, we will swiftly take action to ensure that such information is deleted from our systems.

Our commitment to children's privacy extends beyond the legal requirements. It's part of our pledge to all users to respect their privacy and safeguard their personal information. We encourage all parents and legal guardians to talk to their children about safe and responsible use of their personal information while using the internet.